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In a time of social distancing, it’s critical to support our clients and their families. That’s why we are using various digital solutions to continue to resolve ongoing disputes.

Mediation is an important tool to accomplish out of court settlements. It is common across our areas of practice: personal injury claims, insurance denials, estate litigation and commercial disputes, for example.

During the pandemic, we have swiftly moved from in-person to virtual dispute resolution.

Virtual mediation is not necessarily new, but it has not been widely used, since most mediations could previously be conducted in-person.

Platforms such as Zoom allow group meetings, as well as private virtual rooms for lawyer and client meetings away from other parties. These processes allow for real-time discussions such as in-person mediation.

Documents can be shared, if necessary, although typically all documents have been shared prior to mediation. The virtual platforms allow mediators and counsel to still use direct communication and negotiation, like in-person mediation.

Right now, more screen time is OK

Virtual face-to-face mediation preserves the personal element which can be very important in mediation, as opposed to negotiation by email or telephone only.

Despite the ongoing global crisis, we continue to protect and preserve our clients’ rights and seek opportunities to resolve claims outside the formal trial process where it is beneficial to our clients.

More News & Resources

April 29, 2021

On May 1,2021 ICBC is enacting a new no-fault insurance model. This model is referred as an “enhanced care”, individuals involved in car accidents in British Columbia will no longer be able to sue for injuries.

April 22, 2021

Insurance brokers have a duty to give sound insurance advice. In a commercial insurance context, brokers are required to know the in/out of a clients’ business in order to source and secure the proper insurance coverage.

February 17, 2021

Many businesses have been forced to close, limit their hours, or reduce their capacity. Despite a vaccine, the economic impact will likely continue, particularly in the face of new strains of the virus.

February 16, 2021

On January 28, 2021, the Ontario Superior Court addressed “inadequacies in current legal responses to internet defamation and harassment” by creating a new tort of internet harassment and cyber bullying.