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WestJet Travel Bank Credits


Case Updates

  • October 2020 — The certification motion hearing for this class action was heard in British Columbia.
  • December 16, 2020 — The action reached certification as a class action.
  • WestJet has appealed certain aspects of the certification decision.
  • November 22, 2021 — The date of the hearing of the appeal is scheduled .
  • Currently awaiting Reasons for Judgment from the Court of Appeal.



On July 5, 2019, Hammerco Lawyers filed a proposed class action against WestJet alleging WestJet improperly applied extension fees and/or expiry dates to WestJet Travel Bank Credits.

The class action is seeking to recover the fees collected by WestJet for all individuals residing in Canada (except residents of Alberta, Quebec, Yukon, Nunavut and the Northwest Territories) who had a WestJet Travel Bank credit at any time since October 1, 2009, that was issued in relation to an itinerary that was booked primarily for a personal, family, or household purpose, who paid fees to extend their Travel Bank credit or whose credit expired.