SkipTheDishes — Consumer Protection

Update

On June 3, 2026, the parties will appear before Justice Walker, the case management judge assigned to this matter, to set down dates for the Certification Hearing and other applications that may be brought.

Background

Hammerco Lawyers and Slater Vecchio LLP have filed a class action against SkiptheDishes. It is alleged that SkiptheDishes does not clearly disclose the existence of their Service and Delivery Fees at the outset of the purchasing process and that Skip’s failure to represent the full cost of using its services constitutes “drip pricing” or “double ticketing” in breach of Canada’s Competition Act.

Drip pricing occurs when the first price that a company advertises for a product or service does not equal the final price at checkout because the company adds non-government-imposed fees on top of the originally represented price. The fees are typically called a “service fee”, a “process fee” or an “improvement fee”.

Double ticketing occurs when a company represents two different prices for a product and charges the higher of the two prices.